EVS Special Project - CBBR

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POST DATE 9/15/2016
END DATE 10/16/2016

Universal's Cabana Bay Beach Resort Orlando, FL

Company
Universal's Cabana Bay Beach Resort
Job Classification
Full Time
Company Ref #
hc.4901D6C226431AA0
AJE Ref #
576186349
Location
Orlando, FL
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

Job Specific 90' Follows OSHA regulations and all policies and procedures as set forth by the EVS department Applies excellent guest relations skills when interacting with guests Consistently maintains a positive attitude that ensures the best guest experience Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities Performs all duties in a timely and professional manner Applies teamwork skills at all times Gives recognition to repeat guests Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, windows, dusts lobby areas, and removes trash from all assigned areas Uses proper chemicals when cleaning as described by the Loews Hotels procedures Immediately reports maintenance deficiencies, damage, or loss to EVS department Turns lost and found items into Security in accordance with Loews Hotels standards Cleans and sanitizes assigned public and back of the house areas Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces Ensures that the EVS storeroom is neat, organized, and secure Properly uses and maintains equipment and supplies Maintains excellent condition of grounds, floors, carpets, etc. Cleans ashtrays and ash urns, ice machine areas, elevator foyers, tracks and doors Vacuums guest hallways Cleans windows Cleans door jams and fire boxes Cleans and mops stairwells Cleans handrails, sweeps and mops hallways Cleans back of the house windows as needed Assists in restocking Completes in a timely manner all daily cleaning items for the specific public area assigned Takes trash to the compactor at the end of the day Demonstrates ability to provide coverage in related departments as directed Pressure wash grounds Special projects and other duties as assigned General 10' Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with Loews Hotels standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with Loews Hotels uniform and grooming guidelines Specific Job Knowledge, Skills, and Abilities The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation: Required: Basic English language skills Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift Able to work a flexible schedule, including weekends and holidays Effusive personality with stellar customer service skills Thorough knowledge or pressure washing techniques and ability to operate a pressure washing machine. Preferred: Previous housekeeping experience is preferred but not required Qualification Standards Education: High School Diploma or Equivalent Experience: Previous Public Area Housekeeping experience preferred Licenses or Certificates: Physical Requirements The physical demands, mental effort and work environment described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.