Employee Benefits Administrator

Mercer is the global leader for trusted Human Resources and related financial advice, products and services. In our work with clients, we make a positive impact on the world every day. We do this by enhancing the financial and retirement security, health, productivity and employment relationships of the global workforce. Mercer has more than 19,000 employees serving clients in over 180 cities and 40 countries and territories worldwide. If you thrive on challenge, are passionate about ideas, love solving problems and truly enjoy connecting with people, we encourage you to explore the hundreds of job opportunities available through Mercer. Our core strengths in consulting, outsourcing and investments place Mercer in a unique position to help our clients achieve the extraordinary - and extraordinary results require extraordinary people. Mercer is an operating unit of Marsh & McLennan Companies.

Marsh & McLennan Companies is a leading global professional services firm with roots dating back to 1871. We employ over 50,000 employees in more than 100 countries with annual revenue exceeding $11 billion. Marsh & McLennan Companies is the parent company of a number of the world's leading risk experts and specialty consultants, including: Marsh, our insurance broker and risk advisor; Guy Carpenter, our risk and reinsurance specialist; Mercer, our provider of HR and related financial advice and services; and Oliver Wyman, our management consultancy.
The primary purpose of the Benefits Administrator is to support Single Source One by providing guidance via telephone for Mercer Health & Benefits client companies regarding benefits enrollment and related services. To fulfill this role, the Administrator will:
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Prepare benefit materials and necessary forms to be sent to the client
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Manage benefits orientation process with client employees by explaining their benefits package, associated costs, eligibility information, and forms completion
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Serve as a resource for client employees regarding benefits coverage or general claims processing issues
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Track eligibility enrollment deadlines, secures paperwork, and communicates enrollments to carrier and other appropriate parties
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Input client employee and dependent benefit information in Human Resource Information System (HRIS) and keep system updated
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Determine bill reconciliation process with client; reconciles monthly billings and mails to client

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Bachelor's degree preferred
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1-2 years of Human Resources experience and/or training required
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Demonstrated experience in using spreadsheet and word processing software
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Strong oral and written communication skills
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Demonstrated attention to detail and ability to develop business relationships and foster successful business relationships
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Demonstrated ability to identify and resolve problems in a timely manner, manage difficult situations professionally, and respond to client needs promptly

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension and 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: www.mmc.com. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity.