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POST DATE 9/8/2016
END DATE 10/12/2016
Laureate Education Inc.
Santa Fe, NM
JOB DESCRIPTIONJob Description
Santa Fe University of Art and Design is seeking an energetic Enrollment Advisor who is motivated by achieving success and helping others in a consultative environment. Enrollment Advisors advise, educate, consult and support qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
' Provide prospective students with the highest level of customer service.
' In-depth knowledge(through training)
' Assess potential applicants and determine if they are qualified to apply and enroll in various degree programs.
' Utilize professional communication skills on a daily basis, while conversing with students on the phone and corresponding by email
' Receive and follow-up on potential students via phone, email, fax, and direct mail student inquiries relating to obtaining advanced degrees.
' Qualify and advise students for various academic programs.
' Guide students through the enrollment process.
' Prepare and maintain progress, conversion and related reports on a weekly basis.
' Build rapport and provide guidance for students interested in obtaining a Bachelor's or Master's degree.
' Consult with the Academic Offices to ensure an excellent student experience
EDUCATION and/or EXPERIENCE:
' Bachelors Degree highly preferred
' Minimum of 2-3 years of customer service, account management or relationship experience highly preferred.
' Strong working knowledge of Microsoft Office (Word, Excel, Power Point)
' Must possess excellent telephone skills, written and oral communication.
' Ability to stay organized, prioritize, and goal oriented while working in a fast paced environment
Santa Fe University of Art and Design, any parents or affiliates, are equal opportunity employers. EOE