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Equipment Rental Counter/Dispatch Clerk

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POST DATE 8/16/2016
END DATE 10/11/2016

Ahern Rentals, Inc. Charlotte, NC

Charlotte, NC
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Ahern Rentals is looking for a rental counter/dispatch person to coordinate our delivery trucks for drop-offs and pick-ups from our customer's worksites and provide superior service to our customers who call or come into our store.

Incentive Package includes:

* Competitive pay

* Paid Vacation

* Paid Holidays

* 401k Retirement Plan

* Benefits after the first of the month following 60 days will include: Medical, Dental, Vision & Life

* Supplemental Insurance Options Available

* Employee and Customer Incentive Bonus Programs

Essential Duties and Responsibilities


* Dispatch drivers throughout local area

* Coordinate delivery and pick-up of equipment

* Work with service department to keep trucks maintained

* Communicate with stores when equipment to be delivered has problems

* Assign Field Service Technicians to field repairs

* Answer incoming phone calls and provide customer support

* Maintain accurate files and log books

* Other duties, as assigned by Management


* Provide superior customer service, in person and over the telephone

* Process rental and purchase transactions

* Filing, data entry, and retrieval of documents

* Other duties, as assigned by Management

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position


* Previous rental experience a plus

* Must be computer literate, previous experience with RentalMan and AS/400 a plus

* Previous cash handling and point of sale preferred

* Must be able to operate 2 way radio

* Must be able to multitask

* Must be able to read, write, and speak English

* Must be able to pass drug test and background check

* Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)


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