Event Sales Manager

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POST DATE 9/19/2016
END DATE 10/18/2016

Doubletree Los Angeles Westside Culver City, CA

Company
Doubletree Los Angeles Westside
Job Classification
Full Time
Company Ref #
hc.269621
AJE Ref #
576216196
Location
Culver City, CA
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Associates Degree

JOB DESCRIPTION

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Delivering Hospitality, Creating Value...Every Customer, Every Time Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team! Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, Radisson and impressive Independent and Select Service Hotels. Managed by Davidson Hotels & Resorts, DoubleTree by Hilton Los Angeles Westside is a newly renovated, upscale 375 room hotel located in Culver City, three miles north of LAX off Interstate 405. The elegance of DoubleTree by Hilton is felt as you walk through our front doors with the sweet smell of our famous chocolate chip cookie. Our goal is to provide a unique, memorable experience through small random acts of kindness that make the traveler feel human again. We are looking for a dynamic hospitality professional to join our Sales and Catering Team! The Event Sales Manager is responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed for the clients. Responsible for re-booking group and applicable catering business through building strong, professional customer relationships and providing consistent outstanding customer service. Maintains well-documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner. Develops customer profiles and maintains an effective trace system including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. Promptly follows-up on all customer needs and inquires in an efficient and expedient manner. Represents themselves and the hotel with the highest level of integrity and professionalism, a service -focused approach and a caring, sincere attitude at all times. Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all coworkers for the best overall performance of the hotel. Displays a neat, clean and professional appearance at all times. Our Company culture fosters teamwork, guest service, and individual accountability. We deliver exceptional service, quality, and value to every guest, every time. This is the driving philosophy of our business. We want our hotels to be the best and our guests to be exceedingly satisfied. To achieve that goal, we hire the most highly qualified people and provide a competitive benefits package which includes: Health Insurance (3 plan options) Dental Insurance Vision Insurance Vacation, Sick and Holiday Plan Flexible Spending Accounts (Medical and Dependent Care) Company-paid Basic Life Insurance Company-paid Accidental Death & Dismemberment Company-paid Short Term Disability Company-paid Long Term Disability Short Term Disability Buy Up Educational Assistance Program 401k Plan with match up to 6' Davidson We Care Team Member Assistance Program Qualifications Requires knowledge of general sales techniques. Requires highly developed customer service skills. Requires ability to hear, speak, read and write English fluently. Requires effective verbal communication and business writing skills. Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment. Bachelors degree preferred 2 years of Social Event Planning. 2 years of food and beverage experience. Excellent organization skills with attention to detail Good up-selling skills Able to execute a sales and marketing plan to enhance revenue A positive and winning attitude is a must! Read, write and speak English fluently Understanding knowledge of computers. Be able to work most weekends. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required. To be considered for this position, please apply via our website, www.davidsonhotels.com. Select Careers, choose our hotel, DoubleTree Los Angeles Westside to apply and to view all open positions. Only applicants who apply via the company website will be considered.