Event Sales Manager - Embassy Suites Washington DC / Georgetown
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The Embassy Suites by Hilton Washington D.C. Georgetown hotel is located just four blocks from the D.C. Metro (Red, Blue and Orange lines) and within walking distance of many restaurants, boutique shops and popular attractions in the US capital. The hotel boasts 197 all-suite guest accommodations featuring a free made-to-order breakfast and complimentary Evening Reception. The Embassy Suites hotel in Washington DC offers a 2,400 sq. ft ballroom, a flexible 950 sq. ft. Delegate Room, and our Ideation Meeting Room featuring state-of-the-art technology and enhancement tools for successful hotel meetings. We offer over 3,300 sq. ft. of flexible meeting space in downtown Washington D.C, perfect for your wedding, conference, or special event. An Event Services Manager with Embassy Suites Hotels is responsible for ensuring the successful execution of banquet and catering events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager's Receptions every evening. Embassy Suites' bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites. Embassy Suites is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels. What will I be doing? As an Event Services Manager, you would be responsible for ensuring the successful execution of banquet and catering events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Provide direction and supervision to departments to ensure successful execution of meetings and/or events * Serve on-site group and catering clients and respond to questions about the event including, but not limited to, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes * Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly * Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner * Prepare reports, correspondence and analysis related to group activity * Lead, facilitate and participate in meetings, as needed Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.