Executive Housekeeper

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POST DATE 9/17/2016
END DATE 10/8/2016

Commonwealth Hotels Rohnert Park, CA

Company
Commonwealth Hotels
Job Classification
Full Time
Company Ref #
hc.269148
AJE Ref #
576208979
Location
Rohnert Park, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Our Mission Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a Whatever It Takes attitude. We are a leading franchisee of Marriott, Hilton and Hyatt brands. Commonwealth Hotels, home office is located in Covington, KY and led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride and Intensity in all we do. This allows us to develop a special relationship with our guests, associates and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance. As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to guest. The attitude of our associates all our associates is the mark which sets us apart from other management companies. As the property becomes known for its quality of service and attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests. Job Description: An Executive Housekeeper with Hampton Inn and Suites is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and meeting rooms in accordance with federal, state, local and company health, sanitation and safety standards and regulations Lead, direct and administer all housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, purchasing and inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations Obtaining list of rooms that need immediate cleaning and list of prospective check-outs or discharges to prepare work assignments Performing minimum number of room inspections and defect list weekly Ensuring exceptional customer service by responding to requests in a timely manner Training and implementing property's emergency plan Ensuring staffing levels are maintained, allowing team members to respond promptly to guest needs Understanding, implementing, and training team members on quality service delivery Benefits Offered: Quarterly Incentive Program Health Dental Vision Insurance Life Insurance Short & Long Term Disability FSA (125 Cafeteria Plans) Employee Assistance Program 401 (k) Travel Discounts And Much Much More... Local Candidates Preferred!