Executive Meeting Manager

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POST DATE 9/11/2016
END DATE 10/11/2016

Fairfield Inn and Suites El Segundo Los Angeles Airport El Segundo, CA

Company
Fairfield Inn and Suites El Segundo Los Angeles Airport
Job Classification
Full Time
Company Ref #
hc.2D40458B119BD6FA
AJE Ref #
576141151
Location
El Segundo, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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The Executive Meeting Manager (EMM) is responsible for representing the company to customers, the public, government, and other external sources. Responsible for the development and performance of all sales activities in assigned market. Listen to customer needs, analyze this information and create tailored proposals. Negotiate and close sales while meeting/exceeding sales targets. Impress customers with tailored proposals, quality and timely service in a pleasant and friendly manner. As Executive Meeting Manager, you will: Plan, solicit, book and coordinate small group meetings and room sales to meet/exceed revenue & profit goals using multiple channels, such as social media, outside calls, and telemarketing. Solicits/books local catering business and develops group business Plan, up-sell and coordinate function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc. Prepare and execute sales/catering contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction Understand the competitive landscape and do what it takes to secure business that meets or exceeds revenue expectations and profit goals. Capture the clients vision and effectively convey the specifications to appropriate departments, rapidly responding to inquiries, concerns, and issues, ensuring an exceptional client experience and seeding future sales QUALIFICATION STANDARDS Education & Experience: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must have a valid drivers license in the applicable state. Physical requirements: Long hours sometimes required. Typically a 50 hour work week. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Mental requirements: Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions.