Crescent Hotels and Resorts is The Employer of Choice and Team Crescent is the award winning management company with an extremely robust portfolio in North America. With a deep history of hiring and supporting highly accomplished individuals, we operate a very positive and attractive company which has consistently ranked Crescent Hotels as a front runner in hotel management. We offer an extremely robust career path, benefits and investment in our associates. Scheduled to open in the fall of 2016, the DoubleTree will be one of the largest hotels in Times Square. The 37-story, 200,000-square-foot new-build hotel is located on the southern edge of Times Square in the Broadway Theater District. The Javits Convention Center and the city-within-a-city Hudson Yards are nearby. The DoubleTrees location in Manhattan is arguably the epicenter of tourism and visitation in the city. JOB OVERVIEW To assist in the overall efficient operation of the Sales Catering Department. Responsible for the efficient and professional coordination of any assigned banquet, meeting or reception. ESSENTIAL JOB FUNCTIONS 1. Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high level service throughout pre-event, event and post event phases. 2. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. 3. Acts as liaison between field sales person and customer throughout the event process. Makes presence known to customer at all times during this process. Is available to solve problems andor suggest alternatives to previous arrangements. 4. Proactively identifies operational challenges associated with hisher event and works with the hotel staff and customer to solve these challenges andor develop alternative solutions. 5. Manages banquet and meeting space for assigned groups. 6. Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing re-bookings. 7. Access and input data into a computer system to generate account history reports. 8. Comply with attendance rules and be available to work on a regular basis. 9. Perform any other job related duties as assigned.