Experience Intern

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POST DATE 9/16/2016
END DATE 11/19/2016

Steelcase Chicago, IL

Company
Steelcase
Job Classification
Full Time
Company Ref #
000000003539-1663
AJE Ref #
576198567
Location
Chicago, IL
Job Type
Regular

JOB DESCRIPTION

APPLY
Do you enjoying meeting, helping and building relationships with guests? Do you care about

spotting and fixing even the smallest experience detail? Workspring is looking to hire Experience

Assistants at our Chicago location who are passionate, self-motivated and committed to get it right

for our guests - every time!



What would I be doing?



As an experience assistant, you'd be the face of our business and the

first one to greet our guests and assist them in having the best work day ever. Under the supervision

of the Center Manager and the Lead Experience Assistant, on a day-to-day basis this includes:



* working with the onsite contacts and guests to ensure a smooth session

* preparing and displaying food from caterers, pantry upkeep, dish washing

* maintaining studio space, setting up room configuration and help with technology and IT

* complying with our protocols and providing general information about building operations

and services offered

* being a Workspring brand ambassador, helping and focusing on the needs of our guests.



Tell me a little more about Workspring



You may not have heard about our business. Workspring

is a brand of Steelcase and we offer a variety of work spaces for offsite meetings -- however

this is no ordinary meeting venue. Our brand, environment and Workspring team are deeply

committed to helping companies do their best work while they are with us down to the very smallest

detail. We are passionately focused on the customer and continually improving how we work.

We're always looking for new team members to love and live the Workspring brand as much as we

do!



Experience Team Internship Opportunity.



In addition to the experience assistant responsibilities

outlined above, Workspring also offers paid internship positions. This paid internship receives

all the benefits afforded to Steelcase interns including professional mentorship opportunities and

additional training and leadership courses (as agreed with your manager). The Experience Team

Intern will work closely with our management team to identify an area Workspring can assist them

in developing. With supervision and support, the intern will devise a project to plan and complete

by the conclusion of their internship that will help to build their skill and experience in their desired

area and also create a lasting impact on Workspring's business and operations.

Required Skills



What type of person is successful?



The right person for this role is confident, curious and high energy. Someone who enjoys being in a fast-paced environment all day, and can confidently explain ideas and processes, obtain feedback, help guests understand the interesting and intentional features of the space. You'll have a natural creativity, and ability to observe customer interactions to help the leadership and broader team see patterns and make recommendations to continuously improve the experience.



This internship is based in Chicago and is part time during the school year.

Required Experience

You'll need to have at least two or more years of guest-facing experience,and a college-level education (we'll consider all majors).



I'm interested! What do I do? Awesome! Please send your resume to erica@workspring.com

along with a brief email of introduction.