Export Coordinator

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POST DATE 8/30/2016
END DATE 10/12/2016

Rexnord Milwaukee, WI

Milwaukee, WI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Associates Degree


Brief Description

Work with all international customers, distributors and representatives by serving as primary point of contact regarding the export shipment process. Manage the overall logistics and compliance process for customer export shipments. Handle all miscellaneous international customer requests.

Key Accountabilities

Receiving and responding to inbound telephone calls and web/email inquiries from international customers, freight forwarders, field sales and plant personnel.
Assisting external and internal customers with the international shipment process.
Interface with freight forwarders, carriers, brokers as well as internal field and administrative personnel via telephone, fax, or email communication.
Knowledge of export rules and regulations, free trade agreements, Incoterms, and international banking documents
Prepare necessary documentation to ensure uninterrupted transport of product.
Manage the customer shipment process for assigned international and export accounts from shipment readiness until delivery at destination.
Resolve order issues with the customer regarding compliance issues, export documentation, transportation issues, and other activities related to supporting the export shipment process.
Maintain liaison with other departments for timely and proper shipment completion.

Capabilities and Success Factors

Strong communication and organizational skills, strong attention to details, ability to work effectively under pressure, ability to solve logistical problems as necessary.
Ability to work in a highly dynamic team and fast-paced environment with continuous challenges.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Job Requirements

Associates degree (A.A.) from a two-year college or technical school (business administration or international studies a plus) or two to three years related experience in brokerage and custom compliance, or equivalent combination of education and experience.

Ability to speak Spanish fluently

Experience working in a freight forwarding capacity highly desirable

High level of phone confidence and professionalism.

Strong background and understanding of U.S. export compliance protocols.

Knowledge of banking (drafts and letters of credits) a plus.

Exceptional communication skills, oral and written, and ability to handle time sensitive and complex information.

Ability to multi-task and adapt in a rapidly changing environment.

Strong team player with the ability to work and manage priorities independently.

Strong organizational skills, problem solving skills, and attention to detail.

Proficiency in Word and Excel.


Competitive Salary

Matching 401(k) contribution

Exceptional Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Accidental Death and Dismemberment Insurance

Life Insurance

Flexible Spending Accounts (Medical and Dependent Care)

Educational Reimbursement

Matching Gift Program

Equal Employment Opportunity Employer: Female/Sexual Orientation/Gender Identity/Minority/Veteran/Disabled

Equal Employment Opportunity Employer: Female/Sexual Orientation/Gender Identity/Minority/Veteran/Disabled