Extra List Host/ess (On-call)

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POST DATE 9/9/2016
END DATE 10/9/2016

Four Seasons San Francisco San Francisco, CA

Company
Four Seasons San Francisco
Job Classification
Full Time
Company Ref #
hc.66511A2A02E935C3
AJE Ref #
576128029
Location
San Francisco, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

APPLY
By joining the Four Seasons Hotels & Resorts team, you can see why we've been named by our employees to FORTUNE magazine's list of the "100 Best Companies to Work For." Four Seasons is one of just 13 organizations to have the distinction of being recognized every year since the list's inception in 1998 -- 18 YEARS! Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues. We are actively searching for an experienced and energetic individual to become MKT Host/Hostess Extra List of Four Seasons Hotel San Francisco! The Role - Overview This is role will greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum guest satisfaction. Essential Functions This list is not all inclusive and should only be used as an overview of all actual responsibility. * Seat guests promptly at a table pre-set for the number in the party and according to guest preference. * Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server. * Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. * Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guests name consistently. * Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials. Qualifications & Experience * Viable candidates must have a minimum of one year experience in an upscale restaurant or lounge. * Experience with Open Table is preferred. * Ability to quickly and positively establish rapport is required. * Requires reading, writing and oral proficiency in the English language. * You must be available to work a variety of shifts, weekends and holidays. If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format. To learn more about Four Seasons Hotel San Francisco: http://www.fourseasons.com/sanfrancisco/. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the Human Resources Department at 415-633-3465. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf