F&S Associate - CSS - ReqCode 16000COF 8/11/2016
Field & Stream
JOB DESCRIPTIONAPPLY DescriptionField & Stream is seeking a Customer Service Specialist to join our team! Field & Stream is a place where outdoor enthusiasts can connect with the traditions that have developed over generations. We offer the finest selection of merchandise from the most trusted outdoor brands and provide in-depth professional services for archery equipment, fishing gear, firearms and more.
A division of DICK's Sporting Goods, associates joining our team have an opportunity to be a part of a growing Fortune 500 company that makes lasting impacts on our communities through outdoor sport and activity.
Customer Service Specialist Duties:
* Create a world-class customer experience by providing passionate customer service and selling through customer engagement * Provide register coverage and process all customer and associate transactions at the registers * Serve as primary customer service provider at the front end and liaison between customers and management * Ensure customers receive outstanding service by adhering to and enforcing customer service programs * Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure * Uphold Field & Stream's standards for merchandise presentation of the best apparel and equipment brands in outdoor sporting goods * Promote company programs including warranty sales, Sportsman's Advantage Club (loyalty program), private-label credit cards, and other seasonal promotions * As business needs arise, other tasks may become necessary
QualificationsSuccess Profile :
* Flexible availability - including nights, weekend, and holidays * Ability to provide outstanding customer service * Ability to direct efficient front-end operations * Basic cash management procedures * 1-2 years of Retail Cashier or Sales experience preferred * Passion for the outdoors * Ability to meet Federal requirements for handling and processing firearm transactions
Click HERE to review our Rewards & Benefits Information
Candidates seeking employment with Field & Stream should be prepared to successfully complete a pre-employment background check prior to beginning employment.
Field & Stream is an Equal Opportunity Employer.
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