FT Overnight Valet Attendant - Casa Marina

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POST DATE 9/13/2016
END DATE 10/13/2016

Waldorf Astoria Hotels & Resorts Key West, FL

Company
Waldorf Astoria Hotels & Resorts
Job Classification
Full Time
Company Ref #
hc.1E31D1C61895AA9C
AJE Ref #
576164703
Location
Key West, FL
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

APPLY
A Bellperson with Waldorf Astoria Hotels and Resorts is responsible for transferring and storing luggage and responding to guest requests in the hotel continuing effort to deliver outstanding guest service and financial profitability. Additionally, To transport guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving practices . What will it be like to work for this Hilton Worldwide Brand? What began with the worldÆs most iconic hotel is now the worldÆs most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance. We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience. Waldorf Astoria Hotels & Resorts is one of Hilton WorldwideÆs ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet and escort arriving and departing guests to and from their accommodations * Retrieve and transport guest luggage * Inspect guest rooms and acquaint guests with these rooms and their features * Respond to guest inquiries and requests in a timely, friendly and efficient manner * Organize and store luggage, as needed, according to guidelines * Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments * Ensure messages and faxes are regularly delivered throughout the day * Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed * Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed * Assist in the maintenance, appearance and functionality of equipment * Tickets vehicle, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket. Follows established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports. Retrieves information on guest vehicles and claim checks using Valet desk computer system as needed. Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.