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Facilitator - Mortgage/Banking

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POST DATE 8/26/2016
END DATE 11/1/2016

GP Strategies Jacksonville, FL

Jacksonville, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


GP Strategies Corporation (NYSE: GPX) is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers.

GP Strategies has multiple full-time and part-time openings for facilitators with a banking/mortgage background.

Position duties:

Delivers ILT (classroom and virtual classroom) training solutions in both classroom and virtual classroom on job-related topics with a key emphasis on software system implementation, mortgage products, services, policies and procedures.

Delivers train-the-trainer sessions for other trainers or HR employees on delivering courses.

Participates in the effort in standardizing operations, sales, services, and leadership training across the region.

Consults with Learning Delivery Lead to discuss in-class performance issues. May be involved in coaching discussions and/or corrective action process if necessary.

Partners with Learning & HR management to deliver training which accomplishes specific business unit and management objectives.

Principal Accountabilities:

Impact on the Business to have workforce readiness at the completion of the software implementation.

Delivers learning which will make a real difference to the staff in the business and enable them to achieve their business and individual objectives.

Makes necessary program recommendations/revisions working with all areas of Learning as required.

Provides training for job-related topics including functional orientation, systems, project knowledge, basic and advanced skills and/or leadership. Delivers train-the-trainer sessions for other trainers/Human Resource employees on delivering operational courses.


3-4 years of experience as a Facilitator in the banking/mortgage industry

5-7 years facilitation experience

Experience delivering software system based training. Knowledge of the mortgage systems, in particular BlackKnight Empower system a plus.

Understands relevant business process initiatives and/or training experience in the industry.

Experience tracking contribution against agreed milestones, KPI data, internal and external quality standards

Shares learning and knowledge of banking industry through effective networking.

Demonstrates a personal commitment to delivery and continuous improvement of, practices and processes.

Availability to travel 50 -60% or greater

Bachelor s Degree in related field or related experience

GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.