Facilities Coordinator

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POST DATE 9/8/2016
END DATE 10/12/2016

Jones Lang Lasalle Chandler, AZ

Company
Jones Lang Lasalle
Job Classification
Full Time
Company Ref #
43523BR
AJE Ref #
576115998
Location
Chandler, AZ
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Position Title
Facilities Coordinator

Auto Req ID
43523BR

Job Description

Summary

Provide organizational, purchasing, and work order support to the Chandler site by coordinating activities with the JLL Site Leadership Team, Shift Managers, and Technicians. Review, prioritize, and assign corrective work requests. Work with approved suppliers to complete specialized maintenance and project work. Execute and administer payroll and other JLL site and regional policies and procedures. Complete special projects as assigned.

Responsibilities


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Review, prioritize and assign service requests to the appropriate maintenance teams, technical staff, and Technicians, Shift Managers, or Project Managers.
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Work with JLL Chandler approved suppliers to prepare and contract for repairs, periodic service, or special projects.
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Develop, implement, and monitor reports used to verify the status of service requests assigned to JLL Technicians or Service Vendors 360 report.
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Prepare purchase requisitions in sufficient quality to have purchasing directly convert to Purchase Orders.
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Resolve problems associated with all building services including: janitorial, hot-cold HVAC, conference rooms, cubes, as well as interior and exterior furnishings, fixtures and equipment.
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Identify patterns, or unusual frequency of work requests (360) to escalate to team managers for attention and resolution.
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Ensure appropriate follow up with site employees that initiate service requests.
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Provide coordination/scheduling of regularly scheduled vendor required maintenance activities.
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Work with team members to identify and respond to any financial or budgeting related issues including PO closure follow-up.
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Read and understand the applicable Service Level Agreements, help achieve the Key Performance Indicators and score favorably on the client satisfaction surveys.
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Coordinate on-boarding of new JLL employees including assistance with NCO orientation, client IT network access, email accounts, access to 360 and other computer systems, safety glasses, uniforms, and safety footwear programs.
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Create and submit client badge qualifications and assignments for new JLL employees and vendors as required.
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Assist all JLL Chandler employees with time entry and payroll processes and procedures.
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Provide support for guests, visitors, and employees including support for meetings and conference room reservations.
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Seek to continuously improve processes, systems and overall client satisfaction. * Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption.

* Assist management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.

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Support requests associated with JLL Management, Operations and Financial audits.
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Assists in preparing project and departmental budgets.
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Schedules and coordinates own work in cooperation with other JLL employees.


Knowledge and Personal skills

The Facility Coordinator must have knowledge of administrative team support, responsiveness and creativity in finding solutions for service delivery and overall client satisfaction. Ability to read, understand, and implement the applicable Service Level Agreements.

The Facility Coordinator must consistently demonstrate:


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The ability to work cooperatively with JLL technicians, supervisors, engineers, and managers.
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Follow all safety policies and procedures at all times.
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Ability to understand verbal and written instructions, and act accordingly.
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Ability to draft and follow written practices, and operating procedures.
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Good judgment and sound decision making skills.
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Strong attention to details, demonstrated experience reviewing procedural documents for completeness and accuracy.
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Problem solving and team building skills.
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Active learning - understands the implications of new information for both current and future problem-solving and decision-making.
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Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, and meeting quality standards for customer satisfaction.
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Critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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Computer skills including the ability to operate Corporate email, spreadsheets, word processing, and databases at a highly proficient level.
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Capable of working independently and exhibit effective time management skills.
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Willingness and ability to work overtime when needed for business purposes, or to be called-in to work in the event of emergency or business needs.
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Contributes recommendations and suggestion for work method improvements.
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Personal attributes should include honesty, trustworthiness, respect for others, flexibility, and sound workplace ethics.


Experience, Education, and Training


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High School graduation or GED is required, collegiate undergraduate degree is preferred.
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Minimum of 2 years industry experience required in a corporate environment.
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Good organizational and interpersonal skills with a strong customer focus.
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Proficient in MS Office, and possess strong written, verbal and people skills.
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Demonstrated intermediate to advanced written communication skills (spelling, grammar and punctuation) and verbal communications skills.
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Able to work independently with minimal supervision.
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Prioritize and manage the completion of projects in an efficient and timely manner.

Full/Part Time
Full-Time

Regular/Temporary
Regular

Org Marketing Statement
About JLL
JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, JLL has more than 280 corporate offices, operates in more than 80 countries and has a global workforce of more than 60,000. On behalf of its clients, the firm provides management and real estate outsourcing services for a property portfolio of 4.0 billion square feet, or 372 million square meters, and completed $138 billion in sales, acquisitions and finance transactions in 2015. Its investment management business, LaSalle Investment Management, has $59.1 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit www.jll.com.

JLL is focused on winning in the marketplace and being the industry leader, executing better than anyone else and innovating to create great products and services. We operate in an atmosphere of excellence, integrity, respect and trust. We bring a sense of teamwork, inclusion and diversity in everything we pursue. Our clients see the results as we address their needs, solve their problems and bring new ideas.

As a distinguished market leader, we offer challenging career opportunities in an exciting environment. Our future success as a firm depends on our ability to attract, develop and retain the very best people in the business.

Our values define who we are, underscore our commitment to clients and provide direction for everything we do.

Our unique culture has been recognized by industry experts and our peers. We are:
A best company to work for in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong
World s Most Ethical Companies from Ethisphere Institute for seven consecutive