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POST DATE 9/10/2016
END DATE 10/27/2016
Jones Lang Lasalle
JOB DESCRIPTIONPosition Title
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We are currently seeking a Facility Manager for the Milpitas, CA area.
The Facility Manager (FM) is collaborative supporter and a member of the Operations Team with the objective to provide world class operational service delivery to the client s portfolio and customers. The position requires a clear communicator, both verbal and written, organized with effective time management skills, demonstrating a willingness to learn and adapt, with the highest standards of behavior, collaborative manner and work ethic. Candidate must have the proven ability to work without direct day to day supervision to orchestrate the efforts of vendors for assigned sites and support the team to ensure client will receive a first class customer experience.
Reports To: Regional Manager-Facilities.
Orchestrate the efforts of third-party contractors / vendors and the Regional Manager to engage in operating and maintaining the property. Communicate KPI and SLA requirements to them in a timely way and partner with them to identify service delivery improvements and savings.
Manage third-party contractors / vendors with respect to work order completion. Monitor vendor progress on work order completion and ensure customer sign offs, final costs and PO request are made in a timely manner.
Oversee daily work order review and follow up on work orders to ensure impeccable work order performance and superior customer experience.
Assist the Regional Manager in meeting or exceeding Site KPIs. Monitor SLAs monthly to identify potential off track areas and plan corrective actions accordingly.
Recommend continuous quality improvement practices.
Provide quality analysis of customer feedback on an ongoing basis. Develop effective response plans and implement per the plan.
Demonstrate strong collaboration and teamwork with account wide Real Estate and Facilities team and proactively share and reapply all learning s, successes and best practices.
Work with the Regional Manager to meet Jones Lang LaSalle commitment for budget variance and target cost savings. Support FM with variance reporting and reforecast to meet the monthly reporting calendar dates. Review your current operating programs and budgets to assure we are maximizing efficiencies.
Cultivate and maintain a positive working relationship with client representatives and service providers.
Monitor and listen to customers to understand inquiries and requests in order to provide accurate and prompt assistance with a commitment to maintain a spirit of hospitality.
Skills and Experience:
A Bachelor s degree or equivalent work experience in Facilities Management or property management is required.
Minimum of two years of warehouse experience is required, either in the corporate environment, as a third party service provider, or, as a consultant.
Knowledge of real estate, telecommunications, and furniture, accounting and building systems is helpful.
Experience in matrix management organization desirable.
Strong interpersonal, leadership, and supervisory skills.
Accounting / financial knowledge helpful.
Strong organizational and management skills.
Excellent communication skills.
Start a lasting career with JLL today!
Total Rewards reflects JLL s investment in employees needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 43727BR.
Org Marketing Statement
JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, JLL has more than 280 corporate offices, operates in more than 80 countries and has a global workforce of more than 60,000. On behalf of its clients, the firm provides management and real estate outsourcing services for a property portfolio of 4.0 billion square feet, or 372 million square meters, and completed $138 billion in sales, acquisitions and finance transactions in 2015. Its investment management business, LaSalle Investment Management, has $58.3 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit www.jll.com.
JLL is focused on winning in the marketplace and being the industry leader, executing better than anyone else and innovating to create great products and services. We operate in an atmosphere of excellence, integrity, respect and trust. We bring a sense of teamwork, inclusion and diversity in everything we pursue. Our clients see the results as we address their needs, solve their problems and bring new ideas.
As a distinguished market leader, we offer challenging career opportunities in an exciting environment. Our future success as a firm depends on our ability to attract, develop and retain the very best people in the business.
Our values define who we are, underscore our commitment to clients and provide direction for everything we do.
Our unique culture has been recognized by industry experts and our peers. We are:
A best company to work for in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong.
World s Most Ethical Companies from Ethisphere Institute for seven consecutive years.
America s 100 Most Trustworthy Companies from Forbes Magazine.
#1 Top Corporate Real Estate Firm 2013 from Watkins Research Group, Inc. for six consecutive years.
This partial list of awards demonstrates our record of achievement and our commitment to fostering an award-winning culture. For further information, visit www.jll.com.
JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL s commitment to equal opportunity.