Field Engineer

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POST DATE 9/9/2016
END DATE 10/10/2016

ThyssenKrupp Elevator Americas Memphis, TN

Memphis, TN
AJE Ref #
Job Classification
Full Time
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At thyssenkrupp we have more than 155,000 employees in nearly 80 countries and annual sales of 43 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world - but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that's right for you, that piques your interest, and that puts your skills to the test.

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. thyssenkrupp Elevator brings together the Group's global activities in passenger transportation systems. With sales of 7.2 billion euros in fiscal 2014/2015 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world's leading elevator companies from scratch in a mere 40 years' time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers' individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 900 locations around the world provide an extensive sales and service network to guarantee closeness to customers.'

thyssenkrupp Elevator Americas is the largest producer of elevators in the Americas, with more than 15,500 employees, in over 230 branch and service locations. thyssenkrupp Elevator Americas oversees all business for the operations in the United States, Canada, Central and South America. It is a subsidiary of thyssenkrupp Elevator AG.

thyssenkrupp Elevator Americas is currently seeking and experienced Field Engineer II or III to join our world class team in Memphis, TN. This role will provide technical support to the field organization via phone, site visits and written instructions with solid knowledge of multiple product lines while supporting Quality Manager.

Essential duties and responsibilities:

* Provides technical assistance to the field organization covering the company's current portfolio in its entirety via phone and site visits

* Leads the preparation of product documentation and bulletins for field use

* Instructs others technically in products and processes

* Performs beta testing to provide performance feedback to the R&D Engineering and Manufacturing Plant groups

* Trains Engineers I through III as needed

* Must have the ability to develop into a subject matter expert in multiple product lines

* Works under the minimal supervision of the Field Engineer Manager

* Perform special projects and other duties as assigned

* Maintain a valid passport

* Perform special projects and other duties as assigned

* Associates degree or higher in a technical field of study required or Bachelor's degree or higher in a technical field of study required

* Sit to eight years or more equivalent elevator work experience preferred

* Strong work experience or education in one of the following: hydraulics, static motor drives, microprocessors and electronics

* Strong working experience in a lean manufacturing environment preferred

* Must be able to possess a valid passport

* Demonstrated ability to work with test equipment and hand tools as required

* Demonstrated exceptional customer service and problem-solving skills

* Demonstrated strong decision making and analytical skills

* Possess the ability to effectively communicate; written and verbal

* Must be able to closely follow instructions and pre-established procedures/SOP to perform the functions of the job

* Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Contact Details

Our offer to you

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!

To learn more about thyssenkrupp in North America, please visit our website:


thyssenkrupp Elevator Corp. is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.