Field Service Copier Technician

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POST DATE 8/27/2016
END DATE 10/12/2016

Toshiba America Business Solutions Oxnard, CA

Company
Toshiba America Business Solutions
Job Classification
Full Time
Company Ref #
4361
AJE Ref #
575994567
Location
Oxnard, CA
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
FIELD SERVICE TECHNICIAN

(Los Angeles, CA)

Toshiba Business Solutions (TBS), a subsidiary of Toshiba Corporation, a $75 billion dollar leader in digital technology, is seeking a Field Service Technician for the Greater Los Angeles area. At TBS, we focus on far more than just equipment. Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents and reduce the environmental footprint. We are a growing, dynamic organization that has a need for individuals who are driven to contribute their professional best.

Position Summary:

Repair and maintain office equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components; maintains parts and supplies inventory.

Responsibilities:

* Service and maintain customer photocopier equipment

* Maintain personal inventory stock and parts inventory

* Repair photocopy equipment that can be hardware and software related

* Plan office equipment service work by studying complaints and requests; planning, routing, and confirming service appointments

* Verify equipment functioning by completing test operations; making final adjustments

* Document service actions by completing forms , reports , logs, and records

* Ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

* Maintain and repair company products and copier systems at the customer location

* Perform copier machine modifications, software upgrades and maintenance

* Assess and troubleshoot customer software and hard copy orders for production problems or issues

* Other duties as assigned.

Qualifications/Experience

* High School Diploma and formal electronics education.

* 2 to 3 years of prior field service experience as a technician working on copiers, printers and plotters.

* A+ certification preferred.

* Excellent customer service skills.

* Computer and LAN networking experience.

* Excellent driving record.

* Valid Driver's License & Evidence of Insurability required.

* Ability to travel to assigned accounts on a daily basis.

* Ability to lift up to 50 lbs.

* Know how to use basic hand tools.

* Strong comprehension of small and large format, and color production processes..