Field Service Installer/Technician
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POST DATE 8/31/2016
END DATE 10/11/2016
JOB DESCRIPTIONSuperior Group is hiring Installers to travel and service state of the art capital equipment for our customer, a premier manufacturer of food sorting and packing equipment. They are an award-winning leader in their field and operate in over 40 countries across USA, NZ, Australia, Europe, South America and Asia! You will be traveling and working very independently with the customer base to mentor and advise Project Leaders and production assemblers on installation matters and to ensure all install documentation is correct before shipment leaves. From there you will mentor the install teams assigned to achieve the goals accepted as well as identify and act on install issues, making sure smooth install training is given to the assembly teams.
Must be willing to travel domestically and internationally up to 60- 75% of the time.
Specific Duties will involve:
To proactively monitor and maintain a high level of machine installation and customer service
To assist with developing training plans for installers
To make recommendations of training requirements of installers
To escalate issues relating to poor workmanship or conduct or training
To adhere to hours of work and provide accurate timekeeping records in Ceetime as required
Proactively ensure the successful installation, commissioning and training requirements of projects
To report customer feedback to production teams
To maintain a clean and tidy workplace, abiding with H&S rules with responsibility for team's H&S adherence
Required Skills / Qualifications:
High school diploma or GED and formal trade qualification
5 years installation experience.
Preferred Skills / Qualifications:
Strong communication and presentation skills both over the phone and in person, you must have the ability to communicate with customers and colleagues
Able to lift
Energy and commitment
Don't miss this opportunity to work with leading edge technology within a fast growing global company offering unlimited career potential.
Go Beyond. www.superiorjobs.com.
EEO Employer ? Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.