Field Service Laser Technician 9/3/2016

Topcon America Corp. Livermore, CA

Company
Topcon America Corp.
Job Classification
Full Time
Company Ref #
2016-1519
AJE Ref #
576083295
Location
Livermore, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

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FIELD SERVICE LASER TECHNICIAN

FIELD SERVICE LASER TECHNICIAN

ID

2016-1519

Location

US-CA-Livermore

Posted Date

9/2/2016

MORE INFORMATION ABOUT THIS JOB:

OVERVIEW:

* Support the TMLS customers by testing products, performing installs, and preventative maintenance on laser systems.

RESPONSIBILITIES:

Core Job Duties:
* Troubleshoots laser systems down to assembly level to determine cause and remedy of malfunction
* Provides reports on test results for complaint handling
* Performs installations, preventive maintenance, troubleshooting and repairs
* Provides outstanding customer support to answer questions and resolve customer issues
* Completes service reports, RMA s, and expense reports in a timely manner
* Assembles and/or modifies sub-assemblies, final assemblies, and systems per manufacturing drawings and instructions
* May be directed additional tasks

QUALIFICATIONS:

Education & Experience:
* AS in Electronics, Biomed
* 1 - 3 experience of experience troubleshooting electronic, mechanical, and electro-optical components in the medical laser industry

* Opportunity to train on this skill if posses Bachelor's degree in related field.
* Medical device experience
* Experience with FDA regulations

Knowledge, Skills, and Abilities:
* Excellent communication skills for customer interaction as well as ability to use computer applications (MS office, Outlook)
* Possess problem solving skills, strong digital/analog skills, and ability to troubleshoot in a logical manner
* Ability using laser power meters, DVM (Digital Volt Meter), Oscilloscope, and hand tools
* Self-starter and independent with ability to manage/coordinate travel for service calls
* Ability to travel overnight domestically, or multiple nights, and possibly internationally

OPTIONS:

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It is the policy of the Company to recruit, hire, train and promote for all job classifications without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era or other eligible veteran status, and to base all such employment decisions upon the individual\ s qualifications and ability to perform the work assigned.

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