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Field Service Rep III (Biomedical Equipment Technician/Field Service Engineer )

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POST DATE 9/1/2016
END DATE 10/15/2016

Bio-Rad Laboratories Boston, MA

Boston, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Associates Degree


Job Description

What you ll be doing:

* Provide customer site service on all CDG products including emergency service.

* Maximizes system uptime through proactive preventive maintenance.

* Act as customer advocate to ensure satisfaction and repeat business. Maintains company assets including parts inventory and leased vehicle.

* Administrative duties include service documentation consistent with FDA regulations.

* Other duties include accurate expense reporting and timekeeping.

* Must maintain Plateau training database and regular product update training.

What you need for this role:

* Associates Degree in Electronics or related field experience.

* 3+ years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment, in a biomedical engineering or a medical diagnostics instrumentation environment; or BA degree and 1 year of equivalent experience.

* Strong electro-mechanical troubleshooting skills.

* Ability to read, understand and successfully follow medium to highly complex work instructions.

* Strong computer skills with fundamental knowledge of computer networking allowing interface with customer I.T. departments.

* Good customer relation and communication skills, both written and oral.

What s in it for you:

* Competitive pay and great benefits including medical, dental, vision, 401k and more

* Opportunities for growth and training

* Stability of a profitable 60+ year old company

* Great work environment

Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 7,800 employees and a global network of operations serving our customers, we help people live longer, healthier lives.

EEO/AA Employer/Veterans/Disabled/Race/Ethnicity/Gender/Age

To all recruitment agencies: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Staffing Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.


Bio-Rad Laboratories continues to play a leading role in the advancement of scientific discovery by providing a broad range of innovative products to the life science research and clinical diagnostic markets. Founded in 1952, Bio-Rad serves research and industry customers around the world through its global network of operations.

Company Size:
5,001-10,000 Employees
Bio Technology
1000 Alfred Nobel Drive
Hercules, CA 94547

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