Field Service Technician

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POST DATE 9/16/2016
END DATE 10/13/2016

Toshiba America Business Solutions East Syracuse, NY

Company
Toshiba America Business Solutions
Job Classification
Full Time
Company Ref #
4660
AJE Ref #
576198649
Location
East Syracuse, NY
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Toshiba America Business Solutions, a leader in digital technology, is seeking a Field Service Technician to support Syracuse, NY and surrounding marketplace. We focus on far more than just equipment. Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents and reduce the environmental footprint. We are a growing, dynamic organization that has a need for individuals who are driven to contribute their professional best.

Position Summary: Repair and maintain office equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components; maintains parts and supplies inventory.

Responsibilities

* Service and maintain customer\'s digital office equipment (copiers)

* Maintain assigned field stock and parts inventory

* Repair copy equipment-hardware and software related

* Verify equipment functioning by completing test initiatives and final adjustments

* Complete document service actions-service forms, reports, logs and records

* Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments

* Maintain and service company office equipment and color systems on customer premise

* Perform copier machine modification and software upgrades/maintenance

* Assess and troubleshoot customer software and hard copy orders for production problems or issues

* Additional duties as assigned

Qualifications

* High School Diploma and formal electronics education; A+ certification preferred

* Experience as a field service technician in the office equipment industry preferred

* Strong comprehension of small and large format, and color production processes

* Ideal candidates can be located in Fargo, ND or Bradford, MN for accessibility to our clients.

* Excellent customer service skills

* Computer and LAN networking experience

* Valid Driver's License

Toshiba Business Solutions, Inc. is an equal opportunity/affirmative action employer.

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