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Field Support Specialist - Textiles

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POST DATE 8/24/2016
END DATE 8/2/2017

Sun Chemical Corporation Cincinnati, OH

Cincinnati, OH
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


Position Overview:The main role is to provide technical application support to distributors and sales teams in the textile market. An essential part of the role is also to provide feedback on product performance, competitive activity, application parameters and future market needs.Functions/Responsibilities:Provide detailed professional / expert / technical advice to others in order to resolve issues, influence decisions, make aware of risk or to guide them in their tasks. Apply specific and detailed knowledge or expertise to a problem or situation in order to resolve it in the best interests of the Company. Use testing and measurement equipment where necessary to help to resolve issues or perform tasks to a better quality. Prepare and deliver training modules to enhance skills and capabilities within distribution partners and Sun Chemical sales teams. Follow safety and quality procedures at all times and complete designated tasks on time. Ensure customers receive the right information / products / services for their needs, at the right time and in the right way. Use acquired skills, knowledge and training to deliver high quality results on time and to standard. Analyze numerical data, verbal data and all other sources of information to identify and use the appropriate tools, processes and resources for problem solving. Work co-operatively to actively build cohesive relationships within and across groups (internally or externally). Use new technology / ways of working to continually improve efficiency or the quality of his/her work. Actively pursues learning both internally and externally to develop their ability to perform their role. At times is able to persuade and influence others to achieve an outcome. Prioritizes effectively and works in an organized and methodical manner.Sun Chemical Corporation: Field Support Specialist - Textiles