Financial Aid Counselor
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POST DATE 9/2/2016
END DATE 10/13/2016
University of California - Riverside
JOB DESCRIPTIONFINANCIAL AID COUNSELOR
8AM - 5PM
$43,100 - $53,600
Participates with other counselors, the Assistant Director and Associate Director in the ongoing development and enhancement of the UCR Financial Aid Office processing system (Banner); presents financial aid information to both on- and off-campus groups of students, prospective students; actively contributes to discussions and recommends change when appropriate to better meet the needs to the populations served; uses an understanding of the special needs and problems experienced by students from disadvantaged backgrounds and address these needs by offering supportive guidance, options and when appropriate, financial assistance. Provides guidance on supplementary forms and explanations needed to meet individual circumstances; composes correspondence to students and other clients relative to aid eligibility and office policy and procedures; performs special assignments and other duties as assigned by the Director of Financial Aid, Associate Director, or Assistant Director.
Bachelor's degree in related area and/or equivalent experience/training.
Valid Drivers License.
Minimum of 2 years of related experience.
Must possess or obtain a Valid CA Drivers License in accordance with the California Department of Motor Vehicles.
Ability to travel to on and off campus locations for presentations, workshops, and conferences.
Ability to assess processes and recommend improvements. Good interpersonal skills.
Proficiency with standard office software, internet, and email applications. Basic knowledge of common University-specific computer application programs.
Problem identification and critical thinking skills.
Experience using complex databases.
Ability to apply knowledge of policies to individual situations.
Written and verbal communication skills. Active listening skills. Customer service orientation.
Basic knowledge of advising and counseling techniques.
Basic knowledge of policies, regulations, and practices for awarding financial aid.
Organizational skills and ability to prioritize work and meet deadlines.
Ability to calculate financial aid with attention to detail and accuracy.
Ability to work effectively with all levels within the University and develop informal, cooperative relationships among diverse, multifunctional departments; anticipate clients' needs expectations and requirements.
Basic knowledge of University policies, processes, and procedures.
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.
At UC Riverside we celebrate diversity and are proud of our #12 ranking among the nation for most diverse universities (US News and World Report 2013-2014). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.
UCR is ranked 55th among top public universities (US News and World Report 2013-2014).
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
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