Financial Aid Officer

The Student Financial Services department at The Art Institute of California - Hollywood is seeking customer service centric candidates for the position of Financial Aid Officer. In this role you will develop, negotiate and finalize student financial plans consistent with financial planning policies and procedures. You will have the opportunity to work closely with students and their families to ensure the plan continues to best meet the families? needs, and to counsel students on all other matters related directly to the student financial plan.

This position plays a key role in the success of our students, so ideal candidates are service-oriented professionals, with excellent communication and interpersonal skills! We are looking for someone with the ability to work with people from a variety of socio-economic and cultural backgrounds, ensuring they have the very best experience in the process of becoming a student at The Art Institute of CA-Hollywood. Sales experience is a plus!

We require well developed organizational skills, detail focus and problem-solving abilities that allow you to manage through a day filled with variety and multiple priorities. Our most successful candidates will have an interest in helping others; possess strong financial skills and thrive in a team environment. BA required. Excellent benefits package.
Job Summary

Develop, negotiate and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid. Work closely with new, continuing and re-entry students and their families to ensure the plan and re-plan continue to best meet the families' needs. Counsel students on all acceptances and other matters related directly to the student financial plan. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.

Key Job Elements

-Work cohesively with ADAs and other Financial Aid personnel in order to facilitate outstanding service to prospective students and their parents. -Maintain 100% Planning Load. Create Plans and explain the Plan and the student's/parent's rights and responsibilities for each aid source. Negotiate Payment Plans. Able to develop Student Financial Plans in concert with Institute procedures and knowledge of Federal regulations. -Assist students/parents with the completion of the FAFSA. Enter the FAFSA electronically and review the resulting ISIR. Assign the appropriate budget to a student and package the student (award their aid) as well as ensure that aid is paid to students' accounts in a timely manner. -Responsible for complete and accurate files and paperwork, certify loan applications, and complete Basic Verification/QA and C Code Requirements. -Demonstrate proficiency in timely collections: -For summer term 80% aid paid consistently by end of 5th week of term and 90% by end of 8th week of term. -For all other terms: 90% aid paid consistently by end of 5th week of term and 98% by end of 8th week of term. -Maintain consistently clean files shown through Training Assessments for Compliance with Federal/State regulations, school policies and procedures. -Less than a 10% comment rate per term and less than a 5% potential liability rate for the year. -Complete the appropriate training modules within 30 days of the new or revised module becoming available. -Other duties as assigned
Reports To:
Director, Student Financial Services
Directly Supervises:
None
Interacts With:
Other members of the student accounts team as well as students, and the Admissions and Registration departments.

Job Requirements

Knowledge: -Bachelor's de