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Financial Assistance Advisor

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POST DATE 9/7/2016
END DATE 10/15/2016

ECPI University Newport News, VA

Newport News, VA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree



Primary Responsibilities:

* Advise students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student.

* Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines.

* Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustment or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process.

* Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.

* Analyzes various system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternatives to amend the situation.

* Interfaces with students and lenders, employers and/or Student Services staff to resolve issues.

* Other duties as assigned.



* Bachelor s degree preferred.

* 2-3 years of related experience.

* Any equivalent combination of education, experience, and/or training.


* Proficiency in Microsoft Office

* Proficiency in CampusVue Student database, preferred.

* Well-developed oral and written communication skills.

* Excellent organizational and analytical skills.

* Ability to quickly master new methodologies, technologies and systems.

* Ability to handle a high pressure environment with significant timeline pressures.

* Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service.

* Ability to work independently and with a team as well as with various constituents

What does ECPI University have to offer*

* A focus on students and academic excellence

* Professional work environment

* Talented and committed co-workers

* An opportunity to make a difference while expanding your knowledge, skills and professional network

* Competitive compensation & benefits plan

ECPI University is proud to be an Equal Opportunity Employer.