Financial Counselor Business Office
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POST DATE 8/10/2016
END DATE 10/9/2016
Hickory Trail Hospital
Hickory Trail Hospital provides inpatient and day
treatment for children, adolescents, adults, and senior
adults. Our professional staff individualizes care to
uniquely fit the intensity and severity of each client's
case and their family's needs. Because crisis occurs at
all times of the day and night, our services are
provided 24 hours a day, 7 days a week.
Our Mission is to provide a full spectrum of mental
health services in a safe, caring, therapeutic
environment that is continually monitored for quality
The Financial Counselor is responsible for verifying
benefits and eligibility on admission inquiries,
preparing financial folders, collecting
co-pays/deductibles from patients, assisting with
establishing effective and timely payment plans,
coordinating with utilization review and discharge
planning efforts limit risk of non-payment, providing
ongoing patient benefit information, participating in
patient discharge procedures, and coordinating financial
arrangements with collecting personnel.
Education: High School graduate or equivalent preferred.
Experience: A minimum of 1 year experience in admission
processes and collections procedures, and a working
knowledge of managed care; interpretation of insurance
coverage plans, co-payments and deductible schedules and
payment plans; and a working knowledge of computers and
business software programs (Excel/Word) preferred. A
minimum of one year experience in data entry. Must be
proficient in 10-key and typing.
Additional Requirements: May be required to work
occasional overtime and flexible hours.