Financial Counselor - FT

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POST DATE 9/15/2016
END DATE 10/16/2016

St. Luke's Medical Center, LP Phoenix, AZ

Phoenix, AZ
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


Monitors quality assurance of all patient accounts pertaining to registration. Educates and trains Admitting staff members on correct procedures. Provides departmental orientation and training of new hires. Monitors POS collections daily and systematically logs all potential cash. Provides financial counseling to patients, including informing and interpreting hospital policies regarding payment of bills. Daily review of POS collections and systematically logs potential co-pays, and collects co-pays/deductibles. Initiates follow-up calls with insurance companies to acquire authorizations.

Regulatory Requirements:

High School Graduate or equivalent.

Requires 3-5 years prior registration experience.

Language Skills:

Ability to communicate effectively in English.

Additional languages preferred.


Basic computer knowledge, including Word, Excel, and PowerPoint.

For more than 100 years, the health care professionals at St. Luke s Medical Center have provided excellent care to a diverse and dynamic community. St. Luke s Medical Center is a 220-bed hospital, featuring a full range of services, including emergency care, cardiac care, burn care, acute rehabilitation, orthopedics and weight loss surgery. St. Luke s offers the latest in medical advancements and innovative technology along with a commitment to providing patient-focused care in a friendly, personalized environment. St. Luke s Medical Center is accredited by DNV Healthcare, a worldwide leader in quality management.

St. Luke's Medical Center / Tempe St. Luke's Hospital are Equal Opportunity Employers; Minorities/Women/Veterans/Disabled
Job: Financial Counselor
Primary Location: Arizona-Phoenix
Organization: St. Luke's Medical Center, LP
Education Level: High School Diploma/GED
Employee Status: Full Time Benefit Eligible 36-40 hrs/wk
Work Schedule: Other

Equal Opportunity Employer Minorities/Women/Veterans/Disabled