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Financial Counselor, PFS

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POST DATE 8/18/2016
END DATE 3/1/2017

Hackensack University Medical Center Hackensack, NJ

Hackensack, NJ
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


The Financial Counselor, PFS is responsible to implement, oversee, track and monitor HUMC policies for cash collection and financial clearance throughout the Medical Center. This is done through audit and counseling of patients in accordance with HUMC revenue cycle policies and procedures. 1. Responsible to identify patients who mandate financial counseling and to execute financial agreements in accordance with HUMC policies. Responsible to track and audit agreements for compliance. 2. Creates and presents reports to clinical administration and Finance office management on productivity and patient compliance. 3. Audits accuracy of demographic and insurance information to ensure maximum reimbursement in accordance with HUMC collection policy. 4. In charge of implementing, reviewing, determining and subsequently calculating patient eligibility for upfront discount and/or compassionate discount in compliance and as per HUMC policies. 5. Complies with all procedural workflows and departmental policies and procedures as identified. 6. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). 7. Adheres to the standards identified in the Medical Center's Organizational Competencies. Working Conditions: Lifts a minimum of 5 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 1.5 hours a day. Education, Knowledge, Skills and Abilities Required: 1. BA/BS degree required. 2. Minimum two years healthcare experience in a business office setting. 3. Proven analytical and interpersonal skills. 4. Proficient PC skill. Education, Knowledge, Skills and Abilities Preferred: 1. Hospital revenue cycle experience. 2. Bilingual in Spanish a plus. Licenses and Certifications Required: Licenses and Certifications Preferred:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.