Fire System Inspector I 8/25/2016
JOB DESCRIPTIONAPPLY SUMMARY: Responsible for performing all fire testing activities as assigned according to the
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. To perform this job successfully, the Fire System Inspector I may be expected to perform some or all of the duties listed.
Conduct fire tests according to the prescribed processes and complete fire test forms as required.
Interfacing with service management to ensure that all fire tests are being scheduled.
Interfacing with customers on Customer Satisfaction issues.
Reporting and performance tracking as designated by management processes.
Resolve customer complaints as effectively and quickly as possible.
Prepare accurate and timely service-call tickets for submission to Service/Operations management.
Maintain company vehicle and organize truck stock parts and tools.
No Supervisory Responsibilities required.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge and understanding of the electrical requirements, alarm initiating devices, control functions, alarm indicating appliances and the power requirements of a Fire Alarm system.
Knowledge and understanding of the operation and use of manual fire alarm boxes, automatic fire detectors, audible and visual signaling appliances, enunciators and other basic components of a Fire Alarm system.
Knowledge of and a proficiency in using Microsoft Office applications (Word, Excel, Access, Outlook).
Excellent communication and listening skills.
Excellent team building skills.
Constant use of discretion and problem analysis.
Frequent use of judgment and independent action.
Excellent customer service and interpersonal skills.
Must be detail oriented and have good decision making skills.
High degree of professionalism in working with employees and customers.
Ability to manage a varied and heavy workload and set priorities.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees of organization.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to develop and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation.
Ability to concentrate on a task over a period of time without being distracted.
Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations.
While performing the duties of this job, the employee is regularly required to use hands to handle, push, pull or feel and talk or hear. Able to stand, twist, walk, grasp and reach for extended periods of time.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position requires color determination vision and clarity of vision at 20 feet or more.
Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to high, precarious places.
The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock.
The employee is required to be available to work on weekends, holidays and after 5 p.m. as needed.
High School Diploma or General Education Degree (GED) and one year industry experience conducting testing for fire systems or equivalent or proof of equivalent knowledge and skills.
Vocation or specialized training beyond high school preferred.
Good driving record.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver s License.
Applicable state and local licenses where required.
Protection One Alarm Monitoring, Inc. or any of its respective affiliates, divisions, and/or subsidiaries, including, without limitation, Security Monitoring Services, Inc. is an Equal Employment Opportunity/AA/Veterans/Disabled employer committed to a diverse workforce.