Flex-Global Security Operations Center Shift Supervisor, 2 Shifts Availability, $30/Hr., Menlo Park, CA 9/15/2016

Allied Universal Menlo Park, CA

Company
Allied Universal
Job Classification
Full Time
Company Ref #
2016-87940
AJE Ref #
576189969
Location
Menlo Park, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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FLEX-GLOBAL SECURITY OPERATIONS CENTER SHIFT SUPERVISOR, 2 SHIFTS AVAILABILITY, $30/HR., MENLO PARK, CA

FLEX-GLOBAL SECURITY OPERATIONS CENTER SHIFT SUPERVISOR, 2 SHIFTS AVAILABILITY, $30/HR., MENLO PARK, CA

Job Locations

US-CA-Menlo Park

Total Hours

40

Category

Security Management

Workdays

Monday - Friday, Saturday - Sunday

Shifts

Afternoon, Morning, Overnight

Posted Date

8/29/2016

MORE INFORMATION ABOUT THIS JOB:

OVERVIEW:

ABOUT ALLIEDBARTON SECURITY SERVICES



AlliedBarton Security Services is the industry s premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions, and shopping centers. AlliedBarton provides superior security officer services to protect people, homes and businesses. The most honored security services provider, AlliedBarton consistently delivers exceptional service which creates a differentiated experience for clients and the people they serve. More than 60,000 employees and 120 offices serve thousands of clients with levels of protection that anticipate needs and build enduring relationships. AlliedBarton is headquartered in Conshohocken, PA, and has been American owned and managed since 1957.

JOB DESCRIPTION:

**$250 Sign up bonus (after 90 days)**



The GSOC Flex Shift Supervisor is responsible for overseeing the daily operations of the GSOC in the absence of the GSOC Manager. The Shift Supervisor leads, coaches and develops a team of non-exempt GSOC operators. The Shift Supervisor acts as the incident leader for most business disruptions and crisis incidents and supports leadership during the activation of escalated incidents. The Shift Supervisor develops and delivers technology and process improvements for the GSOC in order to maintain operational readiness for incident response. The Shift Supervisor monitors call volume, alarm response and incident reports to ensure an appropriate level of service. The Shift Supervisor will monitor cameras and alarms, dispatch associated calls via telephone and radio, operate access control technology, and provide general assistance to both employees and guests. The Shift Supervisor partners with leadership and employees to support any operational issues and prepare for potential incidents.

Responsibilities include but are not limited to:



* The Shift Supervisor will oversee the daily operations of the GSOC. This includes, but is not limited to the following: ensuring the GSOC team is aware of the daily activities/schedule, addressing scheduling concerns/gaps, approving reports, and briefing leadership on incidents - potential or realized.
* The Shift Supervisor will act as the incident leader for business disruptions and crisis management.
* The Shift Supervisor answers routine and emergency calls, monitors alarms and video equipment including fire alarms, door alarms, and duress alarms.
* The Shift Supervisor will dispatch security officers, ERT, facilities, police, fire and EMS personnel as required.
* The Shift Supervisor maintains various records of communications and events.
* They will recognize and identify GSOC requirements for additional software, hardware or staffing modifications.
* The Shift Supervisor works collaboratively with the GSOC and security leadership team to prepare for, respond to, and recovery from all incidents and crisis events that may impact Client domestically and internationally.
* The Shift Supervisor uses multiple internal and external resources to gather and manage information and intelligence about events that are occurring both domestically and internationally that may impact Client.
* The Shift Supervisor communicates and disseminates information, using established communication vehicles, to key partners using best practices.
* The Shift Supervisor takes an active role in position related projects. The levels of responsibility will vary from consulting to owning projects based on the individual.
* The Shift Supervisor will manage the maintenance of tools and technologies and will manage vendor relationships.



Special Skills and Attributes include:

* Experience in leading a team.
* Strong analytical critical thinking and problem solving skills.
* Proven ability to influence key business partners.
* Ability to build strategic vision and drive organizational change.
* Strong organization and planning skill with the ability to work in and define ambiguity/gray areas.
* Advanced computer skills and proficiency.
* Strong inter-personal and networking skills with a strong ability to work in a team environment.
* Ability to work under stressful and tight deadlines as well as the ability to manage in a fast paced environment.
* Above average computer hardware *and software knowledge.
* Excellent verbal and communication skills.
* Ability to multi-ask, discerns patterns in detail.

Think through problems for logical solutions, and remain calm and professional under stress.
* Strong decision making ability during both crisis and non-crisis situations.
* Able to work with highly confidential information.
* Must be able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies.
* Able to work and communicate effectively with all levels of leadership

CLOSING:

AlliedBarton is known as the most responsive security services provider and it is our people that differentiate AlliedBarton. Recognized as a training leader, AlliedBarton offers on-the-job, web-based and ongoing training programs for all personnel from security officers through executive level management. Our focus on learning and development and our leadership culture helps our employees grow personally and professionally.



Are you daring enough to be a leader who sees challenges as an adventure* Embark upon an exciting career journey and Dare to be GREAT! Be daring, be GREAT, be one of us!



For additional information, please visit our website at www.AlliedBarton.com.



AlliedBarton is proud to be an Equal Opportunity Employer M/F/Disabled/Veteran

REQUISITION ID:

2016-87940