Flight Attendant

POSITION PURPOSE:
To provide leadership, direction, and assistance for safety and comfort to passengers on board our aircraft, while working independently and as part of a team.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
-Provide exemplary customer service to all aspects of the cabin
-Actively seek to ensure the safety and comfort of customers
-Ensure compliance with Federal Aviation Administration regulations
-Assist passengers and fellow crew members during emergency situations
-Provide special assistance to passengers, including stowing luggage in overhead compartments, emergency medical aid, and wheelchair assistance
-Prepare/serve meals and beverages; sell onboard liquor, duty-free items, and other items
-Write detailed reports pertaining to flight incidents
-Interact with a wide variety of people from a broad range of cultures

TYPICAL PHYSICAL DEMANDS AND WORKING CONDITIONS:
-Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking, and light lifting of passenger bags and catering needs
-Airport operations in all types of weather
-Long periods of standing and talking
-Airport ramp operations are noisy and can be hazardous without due caution
-Extensive travel; must be able to spend consecutive nights away from home
-Alternative work schedules, including evenings, weekends and holidays

QUALIFICATIONS:
-Direct customer service experience ( outside airline preferred)
-Competent in handling difficult situations, problem solving and complaint resolution
-Able to read and speak English fluently; second language is preferred
-Excellent communication and interpersonal skills
-Proficient with Microsoft Office software
-Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing or extreme hair color or style
-Ability to walk and fit comfortably down the aircraft aisle while facing forward, fit quickly through the over wing exit and sit in the Flight Attendant jumpseat without modification or a seatbelt extension
-Ability to push or pull moveable carts, which weigh as much as 200 lbs
-Ability to lift objects weighing up to 35 lbs., such as galley stowage bins and carry-on baggage


Base Assignment
After completion of new hire training, Flight Attendants will receive their base assignment.� You must be able to be based in any of our domiciles located Charlotte, Philadelphia, Phoenix, or Washington, DC.

Requirements:
-High school diploma or GED equivalent
-Must be at least 21 years of age
-Must be in possession of a valid United States or foreign passport with applicable VISAs.� Must have the ability to travel freely in and out of the United States, to and from all cities served by US Airways without restriction
-Travel documents must remain valid throughout all phases of training.