Food & Beverage Manager

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POST DATE 9/19/2016
END DATE 10/17/2016

The Westin Gaslamp Quarter, San Diego San Diego, CA

Company
The Westin Gaslamp Quarter, San Diego
Job Classification
Full Time
Company Ref #
hc.269461
AJE Ref #
576216107
Location
San Diego, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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The Westin San Diego Gaslamp Quarter is looking for a Food & Beverage Manager to develop, implement and maintain quality standards for outlets, including supervision and direction of service staff. Ensure excellent customer service. Essential functions of the job include but are not limited to the following: Interview, select, train, supervise, counsel and discipline outlets staff for the efficient operation of the outlet. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments. Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurant such as receptions. Maintain communication with all departments to ensure customer service needs are met. Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency. Maintain profitability of outlets to support overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancing measures. Utilize prescribed cash handling procedures to accurately charge customers, create forecast and revenue reports and write correspondence. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.