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Food Runner

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POST DATE 9/17/2016
END DATE 10/17/2016

Cheeca Lodge & Spa Islamorada, FL

Islamorada, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


I. Job Summary The food runner graciously and efficiently delivers food to all guests. II. Job Responsibilities Guest Service * Greet and make all guests feel welcomed to the restaurant. * Stock condiments and bread. * Communicate to kitchen if ticket times are slow. * Work with Chef to ensure food quality and presentation is meeting Cheeca standards. * Assist guests with requests after delivering food. * Keep area clean according to Board of Health standards. * Attend team briefings when relevant. * Present a clean and professional appearance at all times. * Maintain a friendly, cheerful and courteous demeanor at all times. * Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. * Promote hotel amenities and services to guests using personal knowledge and effective selling techniques. * Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed. Training * Complete training on ticket printer. * Complete training on safe lifting procedures. * Complete training on proper cutting and knife usage procedures. * Complete training on bloodborne pathogens. * Complete training on food safety/contamination/cross contamination prevention. * Complete training on prevention of slips/trips/falls in the food prep and service area. Perform other duties as assigned. Education * High school diploma or GED Skills and Experience (Essential) * At least 18 years of age * Must be able to speak, read and write English and have basic food/beverage knowledge Skills and Experience (Preferred) * One year experience in the hospitality or restaurant industry Computer skills * Fluency in Spanish Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled