Please go to www.bestwesternleland.com/careers to complete an application to be considered for the position. Job Duties: Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all of our customers, with the key aim of retaining and attracting new customers. Prepares and refreshes food items, fills beverage containers, prepares coffee and tea and coffee condiments as needed Serve and present food and beverages, quickly and efficiently, meeting our standards Sorts and stores food item deliveries Maintains superior standards of quality, service, and cleanliness in the kitchens, bar, breakfast area, and lobby; this includes vacuuming, sanitizing, dusting, etc. Consistently maintains a neat, organized and clean workspace and uniform. Keep up to date with current promotions and new products. Make customers aware of offers on our range of food and drinks Speak to and observe customers to ensure that they are satisfied with any drinks or appetizers. Maintain personal knowledge by completing in-house training Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws. Always adhere to all company policies and procedures, and carry out instructions given by the management team and head office. Observing inventory and reporting when an item needs to be ordered Utilizing the POS to process transactions, run end of shift reports, and prepare end of shift deposits and reports.