Franchisee Developer 9/11/2016

Snap On Chicago, IL

Company
Snap On
Job Classification
Full Time
Company Ref #
2016-5365-1687
AJE Ref #
576138264
Location
Chicago, IL
Job Type
Regular

JOB DESCRIPTION

APPLY
Overview:



Location: Southern IL / Southern IN / Western KY / St. Louis - North Central Region



Primarily responsible for advising new and underperforming franchisees on how to start up or improve their businesses. Train franchisees in a one-on-one setting in all aspects of running a Snap-on franchise. Provide feedback to Franchise Performance Team (FPT) on new franchisee performance and areas that might need further attention.



Responsibilities:



Franchise Development and Compliance



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During intensive 5+ week one-on-one training period, consult with franchisees on how to best run their new business, including but not limited to the following topics:



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Effectively managing business cash flow



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Maintaining effective inventory levels



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Communicating with all members of the inside and outside sales force



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Collecting on all credit accounts



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Developing and maintaining a strong Revolving Account program



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Maintaining computer files and records and using the computer to improve business performance



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Completing required paperwork



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Processing repairs and warranty replacements



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Sales techniques



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Marketing the product



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Obtaining optimal market share



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Compliance with franchisee agreement



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Continually provide feedback and update training materials and content based on experience and changes in Snap-on organization



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Advise franchisees on an as-needed and as-available basis, including contributing to franchisee meetings as needed



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As appropriate, assist with new franchisee training at the corporate level



FPT Teambuilding



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Consult with FPT near conclusion of training to assess performance of franchisee and determine additional training needs



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Communicate regularly with other FPT members



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Coordinate franchisee and customer issue resolution with team members



Qualifications:



Education and Experience:



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B.S. or B.A. College degree preferred



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Experience with on-the-job or technical training



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Snap-on experience highly preferred



Knowledge, Skills, Abilities:



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Extensive knowledge of Snap-on franchisee operations including knowledge of:



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Company products



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Franchisee computer system



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Sales



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Collections



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Marketing



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Asset management



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Repairs



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Business operations



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Franchise contracts



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Proficient at Microsoft Office



Other Requirements:



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Willingness to travel extensively



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Strong core values



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Enjoy interacting with customers



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Ability to lift 50 to 100 lbs occasionally



Competencies:



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Adaptability



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Relationship Building



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Sales Effectiveness



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Planning Orientation



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Technical Support Skills



Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran