Front Desk Agent

This job is no longer active. View similar jobs.

POST DATE 9/16/2016
END DATE 10/16/2016

Hilton - Memphis Memphis, TN

Company
Hilton - Memphis
Job Classification
Full Time
Company Ref #
hc.540ED65328C8B7E3
AJE Ref #
576200294
Location
Memphis, TN
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Company Info Delivering Hospitality, Creating Value, Every Customer, Every Time Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team! Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels.; Property Info Set in East Memphis' business district, this modern 27-story hotel is 10.2 miles from Memphis International Airport and 12.6 miles from Graceland; the home of Elvis Presley. All rooms offer upscale decor and custom-designed beds, plus flat-screen TVs and WiFi (fee). Executive rooms provide free WiFi and access to the Executive Lounge's free breakfast and evening appetizers. Suites add separate living areas and wet bars. Amenities include a buffet breakfast (surcharge), a stylish bistro, a bar, a fitness center and an outdoor pool. There's also a business center and 30,000 sq ft of flexible meeting space, plus a free area and airport shuttle.; Position Info Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team! The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. QUALIFICATIONS: Prior cash handling experience necessary. High School diploma or equivalent. Ability to communicate effectively with the public and other Team Members. Read, write and speak English fluently. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.