Front Desk Agent Rotating Shifts Holiday Inn Nashville Vanderbilt
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POST DATE 9/12/2016
END DATE 10/18/2016
* Do you see yourself as a
* Front Desk Agent
* ? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU\. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies \- people who put our guests at the heart of everything they do\. And we're looking for more people like this to join our friendly and professional team\. \.Job responsibilities:
Welcome guests in a friendly, prompt and professionalmanner\. Register guests, issue room keys, provide information onhotel services and room location\. Answerphones in a prompt and courteous manner\. Accurately process all cash and credit card transactions inaccordance with established procedures including but not limited to posting allcharges, completing cashier and other reports, preparing deposit, andcounting/securing assigned bank\. Issue, control, and release guest safe\-deposit boxes\. Communicate any outstanding guest requests or issues tomanagement that may require additional monitoring or follow\-up\. Respond appropriately to guest complaints\. Make appropriate service recovery gestures inorder to ensure total guest satisfaction\.*
* Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience\. Some college is preferred\. You may be required to work nights, weekends, and/or holidays\. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan\. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people\. Most importantly, we'll give you the room to be yourself\. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG\. IHG is an equal opportunity employer:
Minorities / Females / Disabled / Veterans\.*
* Requisition ID:
* _R123258_ .