Front Desk Agent
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Loews Hotels is a growing, 4- Diamond hotel company that is looking for one dynamic, enthusiastic, efficient, detail-oriented Front Desk Agent to join the Loews Santa Monica Beach Hotel. Situated on the edge of the Pacific Ocean, Loews Santa Monica Beach Hotel is one of Los Angeles' most celebrated beachfront hotels. A top-to-bottom makeover brings exquisitely-restored marble floors, a beautifully reconceived lobby and a transformed oceanfront pool deck with oversized loungers that can be enjoyed while soaking up a magnificent sunset. Additional hotel features include 347 spacious guestrooms and suites, two restaurants and lounges, an eco-conscious spa and wellness center, and immediate proximity to Santa Monica's premier attractions. Headquartered in New York City, Loews Hotels & Resorts owns and/or operates 23 hotels and resorts across the U.S. and Canada, including two newly acquired Midwest locations. The Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards to delight guests with exciting, approachable and local travel experiences. Previous guest service experience at a 4 - Diamond Hotel is desired. Responsible for performing a variety of duties including guest registration, handling of guest inquiries, acting as a liaison between guests and other hotel departments, with the primary purpose of satisfying the guest and achieving repeat business. Also performs a variety of cashiering functions including guest checkouts. Responsible for upholding hotel credit policy and procedures, as well as the house bank. Continues to strive to reach a higher level of hospitality. Provides a level of service commensurate to that of four Star Hotel.