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Front Desk Clerk

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POST DATE 9/19/2016
END DATE 10/13/2016

Embassy Suites Austin, TX

Company
Embassy Suites
Job Classification
Full Time
Company Ref #
hc.FE7BD6F01895D1F3
AJE Ref #
576216189
Location
Austin, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

A Front Desk Clerk with Embassy Suites Hotels is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotels continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Managers Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites. Embassy Suites is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels. What will I be doing? As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests. * Respond to guest inquiries and in a timely, friendly and efficient manner * Provide driving and/or walking directions to guests to local destinations * Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions * Assist fellow team members and other departments wherever necessary to maintain positive working relationships * Provide or obtain accurate information Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.