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Front Desk Supervisor

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POST DATE 9/16/2016
END DATE 10/16/2016

Hilton Lisle/Naperville Lisle, IL

Company
Hilton Lisle/Naperville
Job Classification
Full Time
Company Ref #
hc.269140
AJE Ref #
576200383
Location
Lisle, IL
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

-Provide guidance and support as a leader in the Front office department. benefits -Always ensuring consistent quality customer service is delivered. - Work hand in hand with Front office management to ensure quality of service and consistency of the guest service agents is always delivered with Hilton Pride. -Work in harmony with all other departments within the hotel to ensure the guest receives the best overall experience. - The ability to assist in any area of the front office that is in need of assistance. -Review the Guest Service Agent's work to verify accuracy and thoroughness. -Positively communicate corrective suggestions to the Guest Service Agents