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Front Desk Supervisor

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POST DATE 9/15/2016
END DATE 10/15/2016

Chamberlain West Hollywood West Hollywood, CA

Company
Chamberlain West Hollywood
Job Classification
Full Time
Company Ref #
hc.269033
AJE Ref #
576185925
Location
West Hollywood, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

APPLY
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Supervise the desk clerks to ensure completion of essential duties necessary for an efficient Front Desk operation. ESSENTIAL FUNCTIONS: 1. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. (45') 2. Supervise desk clerks and work load during shift. Complete shift check-lists as specified. (20') 3. Run accurate room status reports in a timely manner and relay necessary information to effected departments and individuals. (5') 4. Update daily group information; maintain and be familiar with future group files. Monitor and prepare group requirements and relay necessary information to effected departments and individuals. (5') 5. Print cashiers report and verify balances. Verify all banks and deposits accordingly. (5') 6. Monitor key control to maintain hotel security. (5') 7. Respond to guest questions regarding the hotel. Know the lay out of the hotel including all suites, parlors, meeting rooms and all outlets' location and hours of operation. (5')