Front End Clerk

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POST DATE 9/14/2016
END DATE 10/12/2016

Expert Staffing West Springfield, MA

Company
Expert Staffing
Job Classification
Full Time
Company Ref #
4ec49107
AJE Ref #
576175535
Location
West Springfield, MA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Job Description:

Front End Clerk Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts. Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.Ensures availability of treatment information by filing and retrieving patient records.Maintains patient accounts by obtaining, recording, and updating personal and financial information.Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.Helps patients in distress by responding to emergencies.Protects patients' rights by maintaining confidentiality of personal and financial information.Maintains operations by following policies and procedures; reporting needed changes.Contributes to team effort by accomplishing related results as needed. Skills and Qualifications: Personable! Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus

Company Description:

Finding a job just got easier with Expert Staffing! Whether you are looking for temporary, temporary to permanent, or direct hire, our team is dedicated to helping you bring your career to the next level.

Headquartered in Worcester, Massachusetts, we handle national talent placements across the U.S. with offices on the East and West coast. Our key relationships with top employers in a variety of industries means we can find you an opportunity that matches your skills and career goals. From entry level to high-level executive placement, we can help you find the career of your dreams.