Front Office Manager

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POST DATE 9/15/2016
END DATE 10/15/2016

Island Hospitality Ann Arbor, MI

Ann Arbor, MI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Job Details Island Hospitality Management is currently seeking a highly motivated individual with Front Office Manager experience, preferably with upscale, select service or extended stay hotels at our Courtyard By Marriott Ann Arbor. Responsibilities will include assisting the General Manager with duties such as driving sales, ensuring outstanding guest service, and associate satisfaction as well as bottom-line results in a very entrepreneurial environment. This position reports directly to the General Manager. Join a company that exceeds your expectations: Island Hospitality Management is a National Hotel management company with a reputation for its expertise in managing upscale extended-stay, select-service and full-service hotels across major brands such as Marriott, Hilton, Hyatt, Starwood, and IHG. Our company is nationally recognized for its ability to successfully improve a property's bottom line through P&L controls and standards. While paying attention to each and every line item thereby ensuring generous bottom line flows, we never lose sight of our guests and the need to maintain the highest standards of service, cleanliness and ambience. The ownership perspective of maximizing top line revenue without sacrificing net operating income is deeply entrenched in our corporate culture. We aggressively pursue this goal. At Island Hospitality Management we focus on identifying, developing and promoting the best talent from within our organization and then cultivate those individuals so that they can be successful leaders. By having our top performing associates involved in this program they can become the Managers and Business Leaders of the future in our hotels. We are an entrepreneurial, performance-driven, goal-oriented organization, where passionate, competent and focused individuals are given the tools, guidance and techniques to make a difference. Based in West Palm Beach, Florida, we operate hotels across the United States. We are one of the largest independent, third-party hotel management companies serving the industry with nearly 160 hotels in our portfolio. Job Requirements Minimum of 1 year experience as an FOM in the hotel industry REQUIRED. Prior management experience with upscale, extended-stay hotels a plus. Must be highly motivated, self-directed, with strong initiative and desire for achievement. Exceptional customer service skills required. Must possess strong computer skills. Strong understanding of accounting procedures also a plus! Excellent communication and presentations skills required. Must be flexible and willing to work evenings & weekends. Must be a leader, a driver, and bottom-line oriented. We are pleased to offer a wide array of Company sponsored benefits including: Comprehensive Health Plan: Medical, Prescriptions, Vision and Dental Employee Assistance Program 401(k) Retirement Plan with a Match Incentive Based Bonuses In-house Development Program Vacation and Sick Time Travel Discounts Equal Opportunity Employer PI95320306