Front Office Manager

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POST DATE 9/11/2016
END DATE 10/10/2016

Hotel LeVeque Columbus, OH

Company
Hotel LeVeque
Job Classification
Full Time
Company Ref #
hc.35201CC00FC97BD9
AJE Ref #
576141187
Location
Columbus, OH
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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HOTEL LEVEQUE A Beacon of Hospitality Hotel LeVeque, the star of the Columbus skyline, blends history and contemporary design with the timeless art of hospitality for people who are looking for an indulgent escape. We are GRACIOUS, hospitable and passionate about standout service. We anticipate our guests needs and design spaces and signature experiences just for them. We are AUTHENTIC, Inside and out, our hotel reflects and illuminates its history and location. We embody the best of Columbus in architecture, Midwestern hospitality, food and beverage, and accommodations. We are INSPIRING, Our hotel inspires travelers to explore, stay, work and relax through its design details and reputation for excellence and innovation. We are BOLD. Corporate Overview: Founded in 1985, First Hospitality Group, Inc. is a nationally recognized hotel management company providing management, acquisition, development and receivership services to a variety of hotels. Our portfolio includes more than 55 properties and 16 major hotel brands including Hilton, Marriott, IHG, Hyatt and Carlson. Headquartered in the Chicago area, we concentrate our business prospects in key markets in the Midwest spanning our business in major cities across 10 states. Our Company is dedicated to putting people first. FHGs strong and engaging culture creates a high-level experience for associates and guests alike. We look for service super stars to join our team and support our commitment to excellence. Position Summary: Hotel LeVeque is looking for a creative Lifestyle Front Office Manager to manage our. The ideal person would have experience in a lifestyle brand, understanding of what a boutique hotel is, and how to successfully recruit, train, and lead lifestyle associates. Responsibilities include but are not limited to: * Ensure that a well-trained, highly motivated staff anticipate guest needs and provide a unique experience. Sound experience tells you when to let the team fly and when to guide them. * Control aspects of the front office operation, including handling expenses, payroll, and cost control systems, ensuring the department is maximizing revenue opportunities and achieving budgeted operating results. * Design and implement systems to provide a guest experience that is exactly like nothing else. * Model the highest possible example in conduct, temperament, attendance, punctuality, and standards of work. * Represent the hotel in a positive manner at all times. * Assist in recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining food production employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures * Uses all performance management tools to provide guidance and feedback to team, and be a leader on the line * Promotes a cooperative work climate, maximizing productivity and morale