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Front Office Manager

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POST DATE 8/20/2016
END DATE 12/2/2016

Hyatt Regency Princeton Princeton, NJ

Company
Hyatt Regency Princeton
Job Classification
Full Time
Company Ref #
014559600e9ccd6a0a4eadb19f56b191
Location
Princeton, NJ
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Associates Degree
AJE Ref #
575938385

JOB DESCRIPTION

No of Opening: 1

Job Shift: Flexible

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

The Front Office Manager must demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Ensure all members of the Front Office staff, including new hires, are trained to meet standards of each component. Empower department staff to deliver exceptional customer service by encouraging and rewarding responsive guest assistance. Meeting or exceeding budgeted profit and margin of the department. Prepare annual departmental budget that accurately reflects the hotel's operations plan. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, pay and recognition programs to maintain a skilled and motivated workforce.

QUALIFICATIONS:
2 years prior departmental management experience in front office or related disciplines.
Time management and negotiation skills.
Ability to manage and lead each discipline of the department independently.
Ability to manage according to employment and Innkeeper laws of the jurisdiction.
Prior cash handling experience necessary.
Ability to communicate effectively with the public and other Team Members.
Read, write and speak English fluently.
Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required

Overview

Delivering Hospitality, Creating Value... Every Customer, Every Time


Our Team Members make the difference!
Working at a Davidson Hotels & Resorts hotel is less of a job; it’s more of a calling. Our Team Members set the standard for the way quality hospitality is delivered to our guests, our clients, our partners, and to each other.

We seek the best hospitality professionals. We look for people who are achievers and leaders that are passionate, highly competitive and exceptional. In return, we provide every team member with opportunities for growth, to build a rewarding career and a great place to work.

Great success demands great commitment, which ultimately leads to great reward. If you want to help lead us into the next generation, we offer management and hourly career opportunities nationwide.

Davidson Hotels & Resorts is an Equal Opportunity Employer – EEO/M/F/VETS/DISABILITY

Company Size:
5,001-10,000 Employees
Industry
Service
Founded:
1974
Social Media:
Headquarters:
One Ravinia Drive
Suite 1600
Atlanta, GA 30346

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