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Front Office Supervisor

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POST DATE 9/19/2016
END DATE 10/9/2016

Freehand Chicago Chicago, IL

Company
Freehand Chicago
Job Classification
Full Time
Company Ref #
hc.265096
AJE Ref #
576216470
Location
Chicago, IL
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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The vision for Sydells Freehand brand is to combine the social culture of a hostel with innovative design, comfort and a quality food and beverage experience that serves our guests and locals all offered at an affordable price. Sydell Group plans to develop and operate up to ten Freehand properties over the next few years. Responsibilities Uses problem solving skills to resolve guest issues Acts as manager of duty for the hotel and is responsible for responding to and communicating any emergencies that occur during their shift Monitors the work of the front office employees to ensure that all tasks are completed properly Develops and implements new hire and ongoing training programs for all employees Assists in maintaining good working condition of all tools used in the front office; coordinates in the repairs and maintenance of any items needing repair Responsible for inventory and maintaining appropriate stock of supplies Evaluates the performance of employees, and provides feedback and correction when necessary Coordinates with other departments to exceed guest expectations