Full Time Desktop Support Tech Level I Job in Sacramento

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POST DATE 9/15/2016
END DATE 10/24/2016

Modis Roseville, CA

Company
Modis
Job Classification
Full Time
Company Ref #
23138513.21601064
AJE Ref #
576182254
Location
Roseville, CA
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

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span Modis is looking to fill a full time Desktop Support Tech Level I job with our client in Sacramento, CA. If you meet the below requirements and would like to learn more about this great opportunity, please apply now for immediate consideration. br   br B Summary: /B br This individual with be focusing on level 1 fixes related to troubleshooting the issues and closing out tickets.  The tickets that need to be escalated would be recategorized and escalated. br   br B Job Roles and Responsibilities: /B br ul
li User Admin and security access -- MS Active Directory, Exchange, General application admin /li li Solve Hardware and Software issues, Perform Computer Upgrades and imaging /li li Application troubleshooting, peripheral setup and Virus/Malware/Spyware Removal/Detection /li li Working within the internal and external user community to promote excellent customer service, effective response times and provide expert insights into general support issues /li li Strong verbal and written communication skills /li li Able to manage multiple projects and tasks efficiently /li li Analyze and identify trends in issue reporting and devising preventative solutions. Expected to offer suggestions for any noted process improvements and develop the new procedures. /li /ul
  br B Job Qualifications: /B br ul
li 5+ years' experience in IT hardware/software support in a wan environment /li li Positive attitude and ability to work as an independent member of a project team /li /ul
B   /B br B Desired Qualifications: /B br ul
li Team lead/Supervisor experience /li li Project management experience /li li Win Server 2003/8/12, VMWare /li /ul
  br If you feel that you are a strong fit for this Direct Hire Desktop Support Tech Level I Job in Sacramento, CA or want to learn more, please apply now. br   br /span