September 11, 2016

Full-Time Registrar/ Alternate Cashier- Rose

HCA Healthcare - Denver, CO

View Job Summary View Job Summary
  • Company
    HCA Healthcare HCA Healthcare
  • Location
    Denver, CO
  • Job Type
  • Job Classification
    Full Time
  • Experience
    Entry Level (0 - 2 years)
  • Company Ref #
  • AJE Ref #

Job Description

Job Code: 08648-123854


No Weekends

Parallon is seeking a self-motivated individual to fill the role of Full Time Registrar/ Alternate Cashier for Rose Medical Center.

The Registrar/ Alt Cashier is responsible for (but not limited to):

Perform backup cashiering functions as needed
Interview patients to obtain all necessary account information
Ensure charts are completed and accurate
Verify all insurance and obtain precertification/authorization
Calculate and collect patient liable amounts
Ensure that all necessary signatures are obtained for treatments
Answer any questions and explains policies clearly
Process patient charts according to paperwork flow needs and established productivity standards
Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions.
Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information
Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule
Search MPI completely and assign the correct medical code number. Notify Medical Records for any duplicate unit numbers.
Verify insurance benefits and determines precertification status. If precertification is needed, call the insurance precert department and initiate review or verify authorization number provided by scheduling staff. Enter all information and authorization numbers into the registration system.
Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
Explain policies regarding services, charges, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies. Issue a Business Office letter to all patients according to policy.
Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO. Collect copays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate.
Inform former patients or their representatives of delinquent accounts and attempt to obtain payment. Refer delinquent accounts to the Manager/Supervisor for further action.
Receive and receipt payments from patient for services rendered. Prepare daily deposits and maintains the integrity of the cash drawer.
Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient s medical record and financial file.
Register and admit all patients after the other registration departments are closed. Route admission documents and forms to appropriate departments.
Price, key, and detail patient charges. Burst charts for distribution to physician s billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts.
Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents
Document complaints received from patients, the medical staff, and ancillary departments on an incident report form and refer to coordinator for follow-up action.
Acknowledge, file, and send MOX messages via Meditech
Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests
Escort patient to his/her destination or refers patient to an available escort
Activate all pre-registered patients that have reported for services
Abstract patient charts once discharged for the ER and retrieves a patient Medical Record once they present to ER for treatment
Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards.
Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues.
Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement
Other duties as assigned

Knowledge, Skills & Abilities:

Communication - communicates clearly and concisely, verbally and in writing
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills - able to work effectively with other employees, patients and external parties
PC skills - demonstrates proficiency in PC applications as required
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

Basic math skills and customer service experience required.
One year of collections experience required; relevant education may substitute experience requirement.

At least one year of Registration experience preferred.
Must pass a pre-employment typing test.

Last Edited: 09/09/2016